What we do
Support for the shape of a whole day
We offer four services, and most people use more than one. Here is what each covers in plain terms, so you can find the right place to start.
Our four services
Personal Supports
Hands-on help with the daily routine. Getting ready in the morning, meals, staying safe at home, and getting out when you want to.
Learn more about Personal SupportsLife Skills
Steady company and support that builds real skills, keeps people social, and connects them to the community they already live in.
Learn more about Life SkillsRespite Services
Short-term, dependable coverage so a family caregiver can rest, work, or handle an emergency without worrying about who is there.
Learn more about Respite ServicesSupported Living
The skills and the steady backup a person needs to find a place of their own, keep it, and do well in it.
Learn more about Supported LivingMany people use more than one service, and most aren’t sure exactly what they need at first. That’s completely normal. Tell us what a typical day looks like and we’ll help you find the right fit.
How it works
Getting started is simpler than you'd think
Four steps, at your pace. You never have to have it all figured out before you reach out.
- 1
Reach out
Fill out a short form or call us. Tell us what's going on. There's no cost to ask.
- 2
Talk it through
A real person follows up to understand the situation and answer your questions.
- 3
Build a plan
We match services to the person's goals and coordinate with your support plan and funding source.
- 4
Start services
Your support professional begins, and we stay in touch to keep things working.
Eligibility & funding
Programs we accept
We're an approved provider across Florida's home and community-based programs, so support can be authorized through the plan you already have.
HCBS Medicaid Waiver Provider
We are an approved Home and Community-Based Services (HCBS) Medicaid Waiver provider, so waiver-funded supports can be delivered in your own home and community rather than in a facility.
Learn moreabout HCBS Medicaid Waiver Provider (opens in a new tab)Florida Community Care Managed Care Program
We participate in the Florida Community Care (FCC) managed care program, one of Florida's Statewide Medicaid Managed Care Long-Term Care plans.
Learn moreabout Florida Community Care Managed Care Program (opens in a new tab)APD iBudget Florida Waiver
Services can be authorized through the Agency for Persons with Disabilities' iBudget Florida waiver and coordinated with your support plan.
Learn moreabout APD iBudget Florida Waiver (opens in a new tab)Support coordinator referrals
Support coordinators can refer a client to us directly, and we coordinate services against the goals already in that person's support plan.
Learn moreabout Support coordinator referrals
Who we generally support
- Adults age 18 and older with a disability, living in the Central and Suncoast Region of Florida.
- Enrolled in a Florida Medicaid waiver or managed care long-term care program, or working toward one.
- Support needs identified in a current support plan, or a situation you'd like help assessing.
- Family caregivers who need planned or emergency respite coverage.
Not sure if you qualify?
Your program and support plan decide eligibility and covered hours, not us. If you're not sure where you stand, call. We'll help you work it out, and there's no cost to ask.
Call (863) 688-4343Check our credentials
Independence Inc. of Central Florida is an enrolled provider. Please verify us before you refer, rather than taking our word for it.
- Florida provider number
- 679999096
- Florida corporation
- P00000016685
As listed on the NPI record above.
Active since 2000.
Ready to find the right support?
Request services and a real person will follow up within one business day.