For support coordinators
A direct line to refer your clients
You move fast for the people you serve. Here's the quickest way to reach us and get a client set up across any of our services.
Working with us
- A named person to talk to, not a queue
- All four services coordinated under one provider
- Support built around each client's support plan and goals
- Planned and short-notice respite, subject to authorization and staffing
- An approved HCBS Medicaid Waiver provider, participating in Florida Community Care
- Verifiable credentials, including our NPI, so you can check us before you refer
Services we provide
What we need to get started
- The person's name, county, and the best contact for scheduling.
- The funding source or plan: HCBS Medicaid Waiver, Florida Community Care, or APD iBudget.
- The current support plan and the services or hours being authorized.
- Any timing pressure, especially for respite or emergency coverage.
Refer a client
The fastest path is a direct call or email. We’ll take it from there and keep you in the loop.
Forms and resources
The client intake packet, the Florida programs that fund services, and the advocacy organizations families work with.
Go to ResourcesEligibility & funding
Programs we accept
We're an approved provider across Florida's home and community-based programs, so support can be authorized through the plan you already have.
HCBS Medicaid Waiver Provider
We are an approved Home and Community-Based Services (HCBS) Medicaid Waiver provider, so waiver-funded supports can be delivered in your own home and community rather than in a facility.
Learn moreabout HCBS Medicaid Waiver Provider (opens in a new tab)Florida Community Care Managed Care Program
We participate in the Florida Community Care (FCC) managed care program, one of Florida's Statewide Medicaid Managed Care Long-Term Care plans.
Learn moreabout Florida Community Care Managed Care Program (opens in a new tab)APD iBudget Florida Waiver
Services can be authorized through the Agency for Persons with Disabilities' iBudget Florida waiver and coordinated with your support plan.
Learn moreabout APD iBudget Florida Waiver (opens in a new tab)Support coordinator referrals
Support coordinators can refer a client to us directly, and we coordinate services against the goals already in that person's support plan.
Learn moreabout Support coordinator referrals
Who we generally support
- Adults age 18 and older with a disability, living in the Central and Suncoast Region of Florida.
- Enrolled in a Florida Medicaid waiver or managed care long-term care program, or working toward one.
- Support needs identified in a current support plan, or a situation you'd like help assessing.
- Family caregivers who need planned or emergency respite coverage.
Not sure if you qualify?
Your program and support plan decide eligibility and covered hours, not us. If you're not sure where you stand, call. We'll help you work it out, and there's no cost to ask.
Call (863) 688-4343Check our credentials
Independence Inc. of Central Florida is an enrolled provider. Please verify us before you refer, rather than taking our word for it.
- Florida provider number
- 679999096
- Florida corporation
- P00000016685
As listed on the NPI record above.
Active since 2000.
Have a client who needs support?
Reach out directly and we'll respond quickly to get things moving.